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Zuzanna's complaint against Economy Energy
Economy Energy did not refund my overpayment after I left in August.
Complaint against Economy Energy
I've been waiting for my refund after closing my account with Economy Energy since August. Called them two weeks ago just to be told they are still processing the refund and can't tell me when it is going to be paid back in to my account. Two weeks on...still nothing. Additionally, when we were with them they messed up our bills on few occasions with no clear rationale for it. The customer service staff are incompetent giving false and misleading information.
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