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Neil's complaint against Economy Energy
Complaint against Economy Energy
Switched to this energy company three months ago. Initial impressions were bad as they first screwed up the gas switch, then told me that I would have to resolve it with previous supplier. Not made clear in T&Cs that inexplicably they take two months tariff up front - but it is in the small print. 13 weeks after switching and I’ve just been advised that they are putting up their prices by £500 a year (38%), so I’ll be switching again. Don’t bother with them - the cheap prices are a hook that gets withdrawn pretty quickly.
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Economy Energy Media Team | | VERIFIED
James Marshall | | VERIFIED