Economy Energy

3.00 stars

129 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

J's complaint against Economy Energy

J FB

28/11/2018

owed nearly £400, does anyone ever get a refund?

Complaint against Economy Energy

Kara I am owed nearly £400 by economy energy with no timetable scale as to when I will get it back. I have called numerous times and I am just told it’s being processed. It’s just before Christmas and I have two small children and I am now in debt due to the the extra direct debits economy energy took. I am now trying frantically to sign up to extra shifts on top of my usual to pay for Christmas, at least the NHS will benefit! Does anyone ever get a refund?? The reason I am so much in credit is partly due to the fact that you took double direct debits in my first month and a further direct debit after I had left. I wonder if I’m best getting these back via my back as these were taken illegally. Any help appreciated

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