Economy Energy

3.00 stars

129 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Stephen's complaint against Economy Energy

Stephen Hunter

18/12/2018

Refund not received

Complaint against Economy Energy

This is where I am currently with this 'company'. My email to them. I have spoken with you before regarding our refund, having left you at the end of September 2018. Electric credit £63.45 plus 2 direct debits wrongly taken in November & December. £40 x 2. £80. Gas credit £227.73. We were told this credit had been activated with your accounts department. Holding on the phone for over 30 minutes on 3 occasions, without being answered. I am now reporting you to Ofcom & Office of fair trading. I am also about to take you to court, where you will incur further legal costs, also for my time holding on the phone & the Premium phone charges. Yours truly,

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