Economy Energy

3.00 stars

96 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Kate's complaint against Economy Energy

Kate Walker

16/12/2018

The worst company i have ever dealt with.

Complaint against Economy Energy

I officially left Economy Energy on the 8th of October. I spoke to them several times and was assured that no more money would be taken out of my account. On the 1st of November -59 pounds was taken from my account. Without going into too much detail, - i have literally spent hours speaking to Economy Energy regarding my refund, to no avail. they owe me over 200 pounds in total and have totally messed me around. I have been told contrdictory information, lied to, fobbed off and treated with absolutely no regard. I have wasted so much time trying to get the money i am owed. It is coming up to Christmas and I am 200 pounds down. I can't describe the upset and stress I have had dealing with this company. I have dealt with many energy companies in the past and I have never in my life had any issues with them. This is an absolute joke. I have never complained before, however the way i have been dealt with and the fact that they are avoiding refunding my money is just a complete joke. Anyone who signs up with them is only going to be faced with an ongoing nightmare and I would strongly recommend avoiding at all costs.

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