Economy Energy

3.00 stars

129 Reviews

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Jeremy's complaint against Economy Energy

Jeremy Peardon

18/12/2018

Total lack of respect for customers

Complaint against Economy Energy

Economy energy turned off my Direct Debit in January this year which has now made me be in arrears They have continued to ignore my requests for contractual information like A Statement of account My meter to be read (I am not qualified to do this for them) A explanation on why my complaints are being cancelled (constantly) A Full disclosure under a Subject Access Request (within the legal time frame) A invoice for the energy that I have used (not a guess) Do whats right sort this out

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