Economy Energy

3.00 stars

129 Reviews

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russell's complaint against Economy Energy

russell lloyd


[RESPONDED] Unprofessional company and hopeless customer service dept.

Complaint against Economy Energy

Used them for just over a year to provide gas & electricity supply. They were hopeless - could never give me any information about my supply, continually passed from dept to dept and then on closing my account kept chasing for additional monies despite being assured that my account had been settled in full and closed. Not recommended - would suggest using a more professional energy supplier.

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Economy Energy has responded

  • Comments (4)

Economy Energy Media Team | | VERIFIED

Hi Russell, I do apologise for the service that you've received and that this resulted in your switching away. If there is anything outstanding that I can help with, please do not hesitate to email me at [email protected] ^Phil

russell lloyd | | VERIFIED

No this was just a warning not to use Economy Energy for their energy supplies.

Economy Energy Media Team | | VERIFIED

I understand, Russell. Should there be anything further we can help with, please do not hesitate to get back in touch. ^Phil

James Marshall | | VERIFIED

Hi. Sorry to hear about your problems. Would some free help and advice about a trusted and reliable energy and utility supplier be of help?. I'm a distributor for Utility Warehouse, named the energy and best Utility Provider in the UK by Which, numerous Moneywise, Defaqto 5 star, international and other awards. I usually save people over £300 to £2,000. You can call 07980852397
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