Toto Energy

1.00 stars

50 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Julie's complaint against Toto Energy

Julie Quanbrough

04/11/2018

DO NOT USE - CON

Complaint against Toto Energy

I have been with Toto Energy for over a year. Several times I have complained about not being able to read information on my account, I don't know what rate I'm paying and have never received any information other than what money they are going to take from me. Since August 2018 I have been waiting for a refund for over £400 and still haven't received it. I've now changed supplier and there's nothing showing on my account other than "Sorry to loose you" I never get replies from emails and am on hold for over 1 hour when telephoning. This company is a scandal and ripping off people and getting away with it. I have now taken it to the Ombudsman and court will be next.

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