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Andy's complaint against Toto Energy
forced to stay and lost credit
Complaint against Toto Energy
I was with #simplicity and they owed me £500.00 ish quid when they went bust. I was forced over to #Toto and I wish to leave. they accepted I was leaving but then refused to allow me to go saying that they have taken over the debts of Simplicity, "Great" I said.. "I will have my money back then please". no, because we can not verify your balance until we get confirmation from simplicity.. but they knew how much my DD was. I said I will pay the amount owed to them (Toto) a total of £17.odd now and argue the rest later. I just want away from that supplier. every argument she raised I proved wrong and after asking her name, although talking calmly she raised her voices and said you've just threatened me. (she kept referring to simplicity saying I need to contact them, I explained that simplicity was a company that had gone bust and the equivalent of a human dying in effect you're asking me to talk to somebody non existent). she said your shouting and threatening so I'm terminating this call. no, your arguments have no ground. see you in court if need be.
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Andy Whiteley | | VERIFIED