Toto Energy

1.00 stars

63 Reviews

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Keith's complaint against Toto Energy

Keith McLean

27/02/2018

Very poor response and you are holding my money. no one answers the phone at TOTO

Complaint against Toto Energy

I cancelled a switch to TOTO and advised I was remaining with my original supplier since then you have deducted £93.32 each month i.e. December 2017 January and February 2018 total to date £279.96. I telephoned about two weeks ago explaining money was being taken from my account unauthorised and I want it returned to me. the agent I spoke to was a male no name give said he would arrange for the money to be returned to me forthwith. When am I going to receive the money? I have been waiting on the phone for for more than 30 minutes today, the service pressing 5 dose not work. Its a good job I remained with my original supplier

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