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Colin's complaint against Toto Energy
worst mistake ever.....
Complaint against Toto Energy
Worst mistake ever going with this shower of dumbos. I moved to another company. TOTO Phone is unanswered, no response to email. Eventually found they had not stopped my direct debit on leaving but INCREASED it by nearly 50% and had taken 3 payments after I had switched and were still taking it! Now impossible to get nearly £300 back which they agree they owe me [27th Feb], they offer all sorts of excuses and nothing happens.The finance dept are blamed but they won't let you communicate with anyone there
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