Tonik Energy

4 Reviews

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Tim's complaint against Tonik Energy

Tim Woolley

23/01/2018

Problems issuing statement and customer service loop

Complaint against Tonik Energy

Similar to the other complaints I have still not been issued with an account statement (opened account in June 2017) despite multiple calls to their service desk to resolve the issue. Each time they promised to get the statements issued and, after nothing happened and I rang back, they don't seem to have any knowledge of my previous calls so the whole process starts again. Not impressed.

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