Together Energy

2 Reviews

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Gary's complaint against Together Energy

Gary JOhnson

26/09/2018

Useless company

Complaint against Together Energy

Have to be the worst most incompetent energy supplier I have ever encountered. I was with them for around 18 months and were about to move home; I contacted them 25th May to inform them we were moving out end of June and would like them to supply my new address. Now nearly the end of September and they have failed 3 times to start my new account; at one stage, despite 5 emails and a few calls to them, they got my address wrong and started supplying the wrong house! I have given them numerous chances to contact me to get this sorted out and finally gave up, now signed up with another company. Absolutely useless; pay a bit more and get a decent service elsewhere.

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  • Comments (1)

John Hardy | | VERIFIED

I agree with the above comment. I have been trying since April to get my bill sorted out. The complaints proceedure is useless as no one responds to the emails despite auto reply saying contact within 3 days. Still trying to get some sense out of them. I suspect the company will not trade too much longer as it appears to be running out of directors!
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