GeeFran

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Catherine 's complaint against GeeFran

Catherine Argyle

22/01/2015

Cavity Wall Insulation Causing Condensation and Damage

Complaint against GeeFran

I am writing to complain about work and service carried out in November 2014 by Geefran. Following a survey instructed by Geefran, cavity wall insulation was carried . On the 9th December I made a complaint that condensation was forming in the loft, windows and front door. I have involved BAA who carried out an inspection. This revealed that a downstairs vent was blocked with insulation and that air vents should have been fitted in the roof. I have a wood burner in the downstairs room and was advised that as the vent was blocked and this was both dangerous and illegal. This vent has now been unblocked by Geefran. The rep that visited my property yesterday advised that he

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