First Utility

3.00 stars

36 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Don's complaint against First Utility

Don Dempster

15/04/2018

First Utility charges

Complaint against First Utility

Been with these for some time and probably planned to continue when present tariff ends. However, shocked to find that their 3-year fix involves their daily Standing Charge for gas will rise immediately by approx 150%! Currently, 10.14 pd will go up to 27.26 pd; electricity increase a bit less but still significant. When I queried this with company, they said it was because of rising costs.By that much and with immediate effect? I don't think so, suspect they're hoping people won't look too closely and get drawn in. Also, their cheapest shorter fixed terms require you to have a Smart Meter even if you don't want one - what was that about bullying? Perhaps, they think they can stay under the radar because they're not one of the big six.

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