First Utility

3.00 stars

37 Reviews

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Kathleen 's complaint against First Utility

Kathleen Magee

19/01/2018

Payment of warm home payment from my supplier

Complaint against First Utility

My electric supplier is with first utility . They have told me I will get this I sometime up to may . My understanding this government payment is to help people like me a pensioner to keep warm over winter . I have been in touch with them and have been told that it may be may before they will reduce my monthly payment . Surely this can’t be right . This is a winter help payment not spring I want to put my heating up a little bit but cannot . They have already put my monthly fuel payment up by over £20 s I am quite upset about this

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