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Lynda's complaint against First Utility
[RESOLVED] - Won't give me a bill
Complaint against First Utility
1, Joined Company in March 2014 repeatedly asked for a bill and despite giving regular meter readings none is forthcoming, best I have been offered is if I ring they will give a manual calculation. Previous phone calls have involved unacceptable waiting times. 2, I paid a £300 deposit worryingly this not showing on my payment history. 3, Recently not able to submit a night and day meter reading, confusing there are now 3 options what is the 3rd one for?
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Lynda Kettle | | VERIFIED