Utilita

1.00 stars

54 Reviews

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[User Deleted]'s complaint against Utilita

[User Deleted]

26/10/2016

Bad customer service and taking creditof my meter

Complaint against Utilita

I recently swapped from e energy to utilita and not only have they taken my credit of my electric they have taken credit off my gas. They would not put the credit straight back on to my meter which I know they can do. I have 2 special needs kids in the house and have explained this to utilita. Instead they expect me to live off my emergency credit until they send me out what they owe me. They have owed me £32.65 for over 6 weeks where I swapped to e energy but decided they were not much cheaper than utilita and swapped back to utilita

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