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Neil's complaint against British Gas
Chased for a debt that wasn't mine
Complaint against British Gas
British Gas, without ever trying to contact me direct, hired debt collection agency Capital Resolve in 2013 to chase for a gas supply payment for a rental property for a period in 2012 after the end of my rental agreement. After proving when I had moved out, and sending proof of payments for the period of rental when I was there, i heard nothing until August 2014 when I got a letter from a second agency called PastDueCredit claiming a debt for a different period, when I wasn't renting. After sending them the same evidence in September 2014, I haven't heard anything back again. i think this behaviour is shameful.
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