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michael's complaint against British Gas
Complaint against British Gas
I swapped from British Gas to Sainsbury energy last year. I get my first bill from Sainsbury only to find they had made a mistake which I queried. 3 days later I get a bill from British gas as well both bills adding up to a lot more then I usually pay. When I left British gas last year I thought I had paid up to leaving them ..they even gave me a refund. Have spoken to both parties but they insist that the meter readings were correct ...My bill for a two person household is over £600 even though I only use power in the evening and it was a warmish winter ....what can I do?
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michael magee | | VERIFIED