British Gas

1.00 stars

68 Reviews

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Michael's complaint against British Gas

Michael Smith

01/11/2017

Lack of information when moving to new build house about registering for feed in tariff

Complaint against British Gas

Moved to new house in June 2015 and was informed that gas/electricity was being supplied by British Gas.I contacted them to continue with the account in my name and informed them that it was a two bedroom terrace house and it had solar panels on the roof .They made no mention of the feed in application so I was unaware of it until now.When I applied they then told me the application was too late and I think that it is their fault.I would be grateful if I could have your thoughts on this

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