Opus Energy

3.00 stars

10 Reviews

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Gerry's complaint against Opus Energy

Gerry McGuinness

21/10/2015

[RESPONDED] They refuse to accept that my wife is no longer responsible for the electricity

Complaint against Opus Energy

We are in dispute over the daily charge (85p) and we thought it was 35p per day, if we thought that the charge was 85p we wouldn't have switched, my wife has said that she no longer wants to deal with the electricity, in the verbal agreement their agent clearly says the 'contract is for 12 months or when you are no longer responsible for the premises',so, in my view the contract should be null and void

  • supporters 0

Opus Energy has responded

  • Comments (2)

Jamie Walden | | VERIFIED

I am really sorry you are unhappy, if you could please provide your customer number we will look into this for you.

JONATHAN SPOONER | | VERIFIED

I feel your pain. we have had the same type of problem and even a year on they are still chasing me. I've now taken action to stop this madness.
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