Home Energy Services

2.00 stars

16 Reviews

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mohamed's complaint against Home Energy Services

mohamed jasat

19/10/2015

[LAPSED] engineer appoint me in amending appointmentnt after five daysthe compant totally inflexible

Complaint against Home Energy Services

my boiler was giving luke warm water complained on last friday morning 16 oct i rang hes they gave me appoint ment for ues day20 0ct sameday in after noon cold water only from boiler in formed customer services fri day at around 3pm in cinversation i also told them i am not at home on sunday nottingham office phoned me to say they will come on sunday i rang them again to change appointment to fri day sat they say no very inflexible phoned many times they dont budge i am 68 yr old now have hot cold coughs my wife is disabled when i renewed i said i dont want to renew as i intend going with british gs i was assured call out time would be only few hours yet now it is 120 hours i regret renewing with hes

  • supporters 0

Lapsed. mohamed has not responded in 90 days

  • Comments (2)

Kay Knight | | VERIFIED

Hi Mohamed, thank you for taking the time to share your experience. We are really sorry to hear about the issues you have encountered with our appointments. We would like to investigate this in more detail, we would be really grateful if you could get in touch with us via the following email address - [email protected] and pass us your full address and phone number so one of our team can look into this for you. Kind regards Home Energy Services.

Kay Knight | | VERIFIED

Hi Mohamed, thank you for taking the time to share your experience. We are really sorry to hear about the issues you have encountered with our appointments. We would like to investigate this in more detail, we would be really grateful if you could get in touch with us via the following email address - [email protected] and pass us your full address and phone number so one of our team can look into this for you. Kind regards Home Energy Services.
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