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Kay's complaint against Esso

Kay Charka


Contaminated Fuel at Esso Pevensey Service Station

Complaint against Esso

Husband visited the service station on 08/05/15 at 04:46, used Sup Diesel pump 3 for our diesel car, receipt & CCTV confirm this, shortly after broke down on motorway, recovery took the car to mechanics who confirmed the fuel contamination caused the breakdown. Esso have denied any contaminated pumps. They will be carrying out testing at the pump but say "were confident it's going to be clean". Well, they've had plenty of time now to clean it out & deny responsibility. We had no problems with our car until filling up at that station. I'm a mum of twin toddlers left with no car & well & truly out of pocket! Help!

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