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Susan's complaint against Extra Energy
Extortionate final bill
Complaint against Extra Energy
The final bill is utterly ridiculous and has been inflated completely out of proportion. There is no way the household used the amount of energy Extra Energy are claiming and there is no way that a 3 month period incurred costs amounting to £659. Your calculations are incorrect and I want an immediate refund of the overcharged amount. Your customer services are uncooperative and rude. The behaviour of this company is absolutely disgusting.
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