Extra Energy

1.00 stars

48 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

melanie's complaint against Extra Energy

melanie blant

07/01/2016

no welcome pack or contact

Complaint against Extra Energy

I switched from British Gas to extra energy in September 2015. As yet I have not received any information about bills or readings, no welcome pack. I am worried about getting behind and having large bills. Their call centre takes to long and they don't have a clue. I called and emailed (make it Cheaper) these people changed it for me. Can i go back to british gas ? I feel they have breached their contract with me for not providing the service they said I would get. Regards Melanie Blant

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