Spark Energy

4.00 stars

46 Reviews

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Rrahman 's complaint against Spark Energy

Rrahman Peca

21/02/2018

[LAPSED] Bills send on my name about an address I never lived on

Complaint against Spark Energy

I lived in a block of flats, I lived on flat 4 for 2 years and July 2017 I moved out, few months after my Neighbour called me saying there is letters in my name as all letters come on the main door outside so she send me photos, I was shocked to see spark energy is asking me for around £1500 to pay for flat 1 which I never lived on! I call them and asked them who told you i am responsible to pay the bills on this address, they said no one but we got your information from a credit agency and we where told that you live there!!!!!!!!!!!!!!!!!! So they saying I have to send them proof that I lived somewhere else!!!!!!! I thought the accuser has to proof you are wrong not the accused to proof he’s innocent!!!! I can’t explain how badly angry I am! Sorry about my spelling my English is my 2nd language

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Lapsed. Rrahman has not responded in 90 days

  • Comments (1)

Jenny Veitch | | VERIFIED

Hello Sorry to hear you're not happy. If you'd like some help please email [email protected] with your full name, supply address and any other information which you think would be useful. Kind regards Jenny Customer Relations Manager
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