Spark Energy

4.00 stars

46 Reviews

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Peter's complaint against Spark Energy

Peter Matthews

22/10/2018

[LAPSED] Dreadful

Complaint against Spark Energy

What sort of company is this. Taken me all night to calm my daughter down. My daughter moved to a new flat in Ashton under Lyme in June 2017 , decided to use spark for her electric. Set up a DD for £40 a month has she lives alone and is at work 6 days a week. Today got an email saying she owes £2,169.84 and want her to now pay DD of £250 a month. Why do you let people get in debt before you send a bill? And the meter has been read in this time.

  • supporters 0

Lapsed. Peter has not responded in 90 days

  • Comments (2)

Peter Matthews | | VERIFIED

Also an average household in the uk uses 8.5 to 10 kwh per day, 5200 per year. Somehow my daughter used 8514 in 147 days. This cant be right in a one bedroom flat.

Jenny Veitch | | VERIFIED

Hello Sorry to hear about this. To get some help with your Spark account, please give us a call on 0345 034 7474 or try the live chat service on our website. Kind regards Jenny Customer Relations Team
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