Spark Energy

4.00 stars

43 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Claire's complaint against Spark Energy

Claire Rhodes

30/08/2017

[RESPONDED] Harassment over payment of energy I have never had

Complaint against Spark Energy

I am constantly being harassed to pay an outstanding energy bill from a previous address I lived at. I have never had energy supplied by this company ever. They keep threatening me I have phoned they have apologised and then sent another threatening letter and text messages. Now they address threatening legal action

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Spark Energy has responded

  • Comments (3)

Jenny Veitch | | VERIFIED

Hi Claire Sorry to hear about this and for the time it's taken to respond. If you still need this sorted out please feel free to contact [email protected] and we'll be happy to help. Kind regards Jenny Customer Relations Manager

Adam Oaktree | | VERIFIED

Hello im having the same issue.. I've called 3 times and been told an issue i have is being escalated and ill be called back.. All i get are texts and recorded messages..

Ruth Dunn | | VERIFIED

I too am being hounded by this company for £18. Not a lot I know but I have never heard of this company let alone have energy from them. Several times a day they text, call, email. I am disabled and not in good health and certainly don't need this .
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