Spark Energy

4.00 stars

46 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Kate's complaint against Spark Energy

Kate Bellamy

09/11/2018

[LAPSED] Have let me down and sent high bills

Complaint against Spark Energy

DO NOT SIGN UP TO THIS COMPANY!!! I was signed up through a landlord and updated details. Spark did not do this and stated I refused to give over my details- didn’t send a bill out for 4 months and kept us on a move in tariff now they have left me with a 500 bill for 6 months just for electricity 🤯 Have complained many times for them to add charges into my account however I had no way of paying for months - my gas is PAYG and I have to top up over £20 a week due to being on a move in tariff again even after being told there was only one tariff.

  • supporters 0

Lapsed. Kate has not responded in 90 days

  • Comments (1)

Jenny Veitch | | VERIFIED

Hello Sorry to hear about this. To get some help with your Spark account, please give us a call on 0345 034 7474 or try the live chat service on our website. Kind regards Jenny Customer Relations Team
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