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Benton's complaint against Spark Energy
One Star is too high
Complaint against Spark Energy
As others have already pointed out, this company is a complete joke and has no semblance of customer support. They have been trying to collect a large sum of money from me for a period of 1 month in a property that I haven't lived in for almost a year. There is clearly an error on their side, but their strategy is to pass you around their 'support' line until you just give up. As you can see from the pathetic responses to other complaints, they just tell you to call a number. Spoiler alert: you wait on hold for an hour, IF they don't hang up on you then you speak to someone who actually can't/help you. You then try to complain at which point you must start the process all over again. Avoid this company at all costs!!!
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