npower

1.00 stars

125 Reviews

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FRANK's complaint against npower

FRANK ASARE

14/11/2015

OUTSTANDING BILL

Complaint against npower

I was with Npower on pay as you go tariff then i decided to switch supplier so i rang them for my final bill which they did sent. when they worked out my final bill they sent me a cheque of £78 because they said they owed me. A month after the final bill and closing my account with them they sent me a bill saying they made a wrong calculations, but i replied and said that wasn't my fault and furthermore i have spent the money and not in the position to repay. they keep sending me reminders and threaten to pass my account on to debt collectors which will damage my credit . i need help about this issue. Thanks

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