npower

1.00 stars

125 Reviews

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losa's complaint against npower

losa burns

25/11/2015

regarding a credit that i am owed and npower keep fobbing me off

Complaint against npower

I paid an old tenants bill when I moved into my address ov 10.80 on each meter per week which I struggled to do..my lanlady works away so I cudnt get my tenancy agreement to nppwer straight away which is why I am owed the money.. I have had a final statement frm my gas and electricity which stated I was owed 389 on my gas and roughly 289 on my electric..npower have now investigated the credit 3 times now and I am still waiting for them to sort it out..i am a single mum ov 3 and a new born baby on oxygen and need this sorting out I feel as if I am mythering them which I dnt want to as I suffer with anxiety this is a matter tht needs attention as I am struggling to keep up to where I am up to with them x

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