npower

1.00 stars

125 Reviews

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Miss Angela's complaint against npower

Miss Angela Holland

03/11/2016

Wrong amount of billing

Complaint against npower

I have had duel meters for over 10 years due to getting behind on my bills. I owed less than £500. When I'd had my meters for 5 years I called to get them taken out as I was sure 5 years would have cleared it off. Guess what?? They said o owed over £700 !! How ? !! They that the records we have. I left it another 5years and called today. 3rd November 2016. Yep! You guessed it. I know owe over £2,000!! How?why? She could not answer. I said I do not owe that at all. I do not trust what they will come back with a's they have got it wrong 3 times now. Help!! What to do I do??!!

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