Green Star Energy

1.00 stars

136 Reviews

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Kathy's complaint against Green Star Energy

Kathy Tallents

29/12/2017

[RESPONDED] Awful

Complaint against Green Star Energy

Please avoid using this company, most stressful energy company I have ever had to deal with. Bad customer service, don't send you information other than a welcome pack, don't tell you anything, still to receive a bill 7 months in despite repeatedly asking, they stopped taking money from my direct debit.......for no clear reason. Headache, headache, headache......they say someone will call you back, they never do. One word - USELESS. I have only given one star in my ratings below because zero was not an option!

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Green Star Energy has responded

  • Comments (1)

Greenstar Energy | | VERIFIED

Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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