Green Star Energy

1.00 stars

138 Reviews

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Andrew's complaint against Green Star Energy

Andrew Hall

24/04/2019

[LAPSED] Be careful who you switch to, it’s worth paying more for a proper service

Complaint against Green Star Energy

Green Star Energy are genuinely the worst company I’ve ever had the displeasure of dealing with. They have switched my readings to benefit themselves even after sending photo evidence proving this they still don’t correct there mistakes. Been awarded damages through the ombudsman service and still don’t correct it. I would advise any potential customers to avoid this company at all costs.

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Lapsed. Andrew has not responded in 90 days

  • Comments (1)

Greenstar Energy | | VERIFIED

Hi Andrew, I am sorry for the service you've received here and that it took the Energy Ombudsman's intervention to reach a resolution on this. I agree it sounds like we really let you down here. If there is anything outstanding regarding this that we can help with, please do not hesitate to get in touch over Facebook or Twitter. Kind regards, Phil
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