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Donna's complaint against Green Star Energy
[LAPSED] Cold calling vulnerable people
Complaint against Green Star Energy
My dad has slight dementia, so still lives at home by himself and my sister and I check on him numerous times a week. One of green star energy reps knocked on his door (even though it says no cold calling) and convinced him to swap suppliers and give him his card details. Fortunately we intercepted the paperwork and cancelled the contract. This is not the way to do business. Send letters and offers, or advertise locally so that people can choose to switch suppliers. Don't convince elderly people on their door step to do it.
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Lapsed. Donna has not responded in 90 days
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