Green Star Energy

1.00 stars

135 Reviews

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Donna's complaint against Green Star Energy

Donna Minto

14/09/2016

[RESPONDED] Cold calling vulnerable people

Complaint against Green Star Energy

My dad has slight dementia, so still lives at home by himself and my sister and I check on him numerous times a week. One of green star energy reps knocked on his door (even though it says no cold calling) and convinced him to swap suppliers and give him his card details. Fortunately we intercepted the paperwork and cancelled the contract. This is not the way to do business. Send letters and offers, or advertise locally so that people can choose to switch suppliers. Don't convince elderly people on their door step to do it.

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Green Star Energy has responded

  • Comments (1)

Greenstar Energy | | VERIFIED

Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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