Green Star Energy

1.00 stars

117 Reviews

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Theresa.'s complaint against Green Star Energy

Theresa. McSpadyen

17/03/2017

[LAPSED] Direct Debit.

Complaint against Green Star Energy

Direct debit was on FIXED RATE TARRIF. £59.41 MONTH. Now being told £86.month.

  • supporters 0

Lapsed. Theresa. has not responded in 90 days

  • Comments (1)

Greenstar Energy | | VERIFIED

Hi Theresa, apologies for the delay in response. The Direct Debit is subject to change dependent on usage, however will not be increased or decreased without the customer's consent. Have you since contacted our company and has the issue been resolved? If not, please provide your account number and i will look into this for you. Best, AS.
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