Green Star Energy
117 Reviews
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pollyk's complaint against Green Star Energy
pollyk k
20/07/2018
Do not use this company
Complaint against
Green Star Energy
Still waiting a year later to complete transfer of both utilities....no response from customer services to complaint... Fed up of waiting move to another company... June’s £341 credit in July has become £786 debt 😱 just outrageous...no access to my account no so how do you despute it! Shocking service!
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- Comments (1)
Norman Thornton | | VERIFIED
Look at the bill history on line and see if you get offset bills (definition is not on their FAQs)I had a several thousand pound balance that evaporated overnight. Look at your bills on line (best done on google chrome) and you can see consecutive bills over lap the same period. Confusing or what. They were fined by Ofgem for not issuing annual summaries of consumption. [email protected]
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