Green Star Energy

1.00 stars

117 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

pollyk's complaint against Green Star Energy

pollyk k

20/07/2018

Do not use this company

Complaint against Green Star Energy

Still waiting a year later to complete transfer of both utilities....no response from customer services to complaint... Fed up of waiting move to another company... June’s £341 credit in July has become £786 debt 😱 just outrageous...no access to my account no so how do you despute it! Shocking service!

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Green Star Energy has not yet responded

  • Comments (1)

Norman Thornton | | VERIFIED

Look at the bill history on line and see if you get offset bills (definition is not on their FAQs)I had a several thousand pound balance that evaporated overnight. Look at your bills on line (best done on google chrome) and you can see consecutive bills over lap the same period. Confusing or what. They were fined by Ofgem for not issuing annual summaries of consumption. [email protected]
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