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Pauline 's complaint against Green Star Energy
[LAPSED] Green Star Energy error results in debt collection letter
Complaint against Green Star Energy
I switched banks in April and all of my direct debits were successfully transferred. Green Star energy didn't collect the payments and in November I received a debt collection bill for £310. I received no warning and in September they renewed my yearly contract. Customer services have been rude and refused to let me make a complaint. I am 62 and worried I will be cut off in the middle of winter.
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Lapsed. Pauline has not responded in 90 days
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