Green Star Energy

1.00 stars

135 Reviews

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Chris's complaint against Green Star Energy

Chris Duran

11/08/2017

[RESPONDED] Green Star won't give me my credit after eight months of trying

Complaint against Green Star Energy

I left this company eight months ago as I could no longer cope with thier shambolic administration. They told me not to stop my payments till I received a final bill and kept taking my money for the next six months. At the start of June I started trying to get my money bac, I was told that it should take up to 4 weeks. 10 weeks later I haven't had my money. or a final bill and they can't even tell me when I am likely to receive it. Yet I have had countless lies and broken promises from thier staff as I have repeatedly called them.

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Green Star Energy has responded

  • Comments (1)

Greenstar Energy | | VERIFIED

Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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