Green Star Energy
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Karen's complaint against Green Star Energy
Karen Doneathy
22/08/2019
[RESPONDED] I called and told you I had changed my mind and wanted to stay with my currant supplier. You said no
Complaint against
Green Star Energy
Problem... Turns out you are still supplying me... though I expressly told you I had changed my mind! Now I'm going to owe money through your incompetance! I've been in touch with my last supplier... turns out it's easy to swap suppliers but not so easy to cancel !!! Feeling lied to and ripped off!
- supporters 0
Green Star Energy has responded
- Comments (1)
Greenstar Energy | | VERIFIED
Hi Karen,
I do apologise that we took over your supply in error and for the frustration caused here. If this is still ongoing, please could you confirm your full address to me over Facebook or Twitter so I can access your account?
Kind regards,
Phil
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