Green Star Energy

1.00 stars

138 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Darrel's complaint against Green Star Energy

Darrel Lindsay

05/01/2018

[RESPONDED] My first bill £400 for a Quarter

Complaint against Green Star Energy

I was Surprised that my bill for the first quarter was over £400 when I call up to ask why it was so high they said they would do a Re read to give me more accurate bill a couple days later I called back and was told I I had a further £256 more to pay 💰 when I asked to explain why the bill was so high I was told that they don’t have that information and that all I had to do was pay the outstanding bill when I asked for a team leader they said you’re just get the same answer from everybody else . I thought She was rude and intimidating I was told when I joined I would paying on an average of £75 a month. Which is clearly not the case. Can I switch back to previous supplier ?And do I have to pay this for £400 even though I believe I don’t really all this as I live by myself and don’t see how I could around up a bill each month of £100

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Green Star Energy has responded

  • Comments (1)

Greenstar Energy | | VERIFIED

Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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