Green Star Energy

1.00 stars

117 Reviews

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Kathleen's complaint against Green Star Energy

Kathleen McConnon

31/03/2017

[LAPSED] No electricity

Complaint against Green Star Energy

I have no had electricity since Tuesday 28/3/2017 fed up ringing and ringing then key meter says error d4 keep tell me to get another key now Friday still no electricity they just do not care I am recovering from breast cancer and have other health problems so do not go with this company

  • supporters 0

Lapsed. Kathleen has not responded in 90 days

  • Comments (3)

Greenstar Energy | | VERIFIED

Hi Kathleen, I can see your query is currently being worked by our complaints department. I am sorry for the service you have experienced. We aim to resolve this as quickly as possible for you. Is there anything I can do to help you with this? Thank you, CR

Kathleen McConnon | | VERIFIED

User Responded via private message

Greenstar Energy | | VERIFIED

Hi Kathleen, I am sorry to hear this. I have now escalated this within our Complaints team, and my colleague Charlotte will call you today. Thank you, CR
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