Green Star Energy

1.00 stars

135 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Julie's complaint against Green Star Energy

Julie Cann

05/07/2019

[RESPONDED] Overcharged

Complaint against Green Star Energy

If you want good service do not go with green star I was with them from October 2016 till March 2019 paid my dd every month that they set up, never had a letter phone call nothing suddenly a bit more money goes out of my bank without any notice, then a couple of weeks ago they took over £2000 out of my bank without any notice this has caused me to have some seizures due to the stress I’ve paid what I was asked and there still wanting more, but never any confirmation

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Green Star Energy has responded

  • Comments (1)

Greenstar Energy | | VERIFIED

Hi Julie, I am sorry that such a large payment was collected here without you knowing about this. I understand this now some time ago however, if required, I will be happy to take a look into your account and provide an explanation if this is still required. For me to do this, please do not hesitate to get in touch over Facebook or Twitter. Kind regards, Phil
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