Green Star Energy

1.00 stars

138 Reviews

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Sally's complaint against Green Star Energy

Sally Fenton

12/01/2020

[RESPONDED] Payment

Complaint against Green Star Energy

I did make an enquiry about this company but I chose to cancel within 14 days. I have a debt agency saying that I owe £150.00. How can this be when never even went with this company

  • supporters 0

Green Star Energy has responded

  • Comments (8)

Greenstar Energy | | VERIFIED

Good morning Sally. Thank you for getting in touch and providing your above feedback, before I continue I would like to apologise for any confusion caused and re-assure you we will look to do all we can to assist. please be assured we will look to offer some clarity on this situation. To do so, if you contact us over Facebook or Twitter, Kind regards, Leigh

Sally Fenton | | VERIFIED

User Responded via private message

Greenstar Energy | | VERIFIED

Hi Sally. No of course I can naturally appreciate your concern and wish to ensure this matter is taken care of. To do so could you contact us over Facebook or Twitter, Kind regards, Leigh

Sally Fenton | | VERIFIED

Any news on this problem

Sally Fenton | | VERIFIED

Please contact me over this

Greenstar Energy | | VERIFIED

Good evening Sally I hope you're well. I'm afraid when discussing account details we would be unable to do this on a public platform. As touched on previously if I can ask if you're able to contact us over Facebook or Twitter we will endeavour to help. Kind regards, Leigh

Sally Fenton | | VERIFIED

Please help with this problem

Sally Fenton | | VERIFIED

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