Green Star Energy
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Sarah's complaint against Green Star Energy
Sarah Martin
01/11/2017
[LAPSED] Terrible
Complaint against
Green Star Energy
I moved into a house who already had Green Star. The company never contacted me to say I would be put automatically onto a variable rate which was excessively expensive. I rang their customer service line and spoke to the most rude lady I could imagine. They clearly pray on individuals moving home so if you move into a house with them as energy providers, I would advise anyone to sort their bills immediately. I ended up paying over twice as much as my current provider would have charged me.
- supporters 0
Lapsed. Sarah has not responded in 90 days
- Comments (1)
Greenstar Energy | | VERIFIED
Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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