Green Star Energy

1.00 stars

135 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Marina's complaint against Green Star Energy

Marina Jiménez

09/01/2019

[RESPONDED] They are thieves!!

Complaint against Green Star Energy

My and my partner are good electricity/gas savers. Despite we have led bulb lights, we always turn off the lights as we go and we don't abuse turning on the heating/oven they always menage to send us funny bills of up to £400! Forget about this company, they will take as much money as they can.

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Green Star Energy has responded

  • Comments (2)

Norman Thornton | | VERIFIED

I get "funny" bills except I am not laughing. Issues included "offset" billing, billing at odd intervals (not every quarter) sometimes a few days or the same day, bills that are cancelled, multiple bills covering the same period (some are cancelled), Increasing the direct debit so I am in credit the whole year round, If you suffer in the same way let me know [email protected]

Greenstar Energy | | VERIFIED

Good afternoon Marina, I am sorry for the issues faced with your billing here and for the frustration caused. I agree it sounds like there is an error here. I understand this was from some time ago however if there are still any ongoing issues with this, please do not hesitate to get in touch over Facebook or Twitter. Kind regards, Phil
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