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Graham's complaint against Green Star Energy
[RESPONDED] Unable to access my online account
Complaint against Green Star Energy
For some considerable time now I have been unable to access my online account or to post meter readings. The last email I received on this subject and dated 14 November 2019 clearly stated and I quote "that there is a high priority ticket raised to our dedicated team regarding the online issue. Our team is currently working on it and will reach you shortly to ensure everything is taken cared." Nobody has reached me and the situation is still the same. (I would hate to be on a low priority ticket). The back up from this organisation is appalling.
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