Green Star Energy

1.00 stars

138 Reviews

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Julian's complaint against Green Star Energy

Julian Rolton

20/02/2017

[LAPSED] Unnotified charge of £11.80 when paying by cedit card.

Complaint against Green Star Energy

I have managed to leave Green Star Energy after a torrid time as a customer. As I paid my last bill and clicked the 'pay' button up flashed a notice of an £11.80 charge for credit card payments. No previous notice had been given. They 'screw' you whilst you are a customer and kick you as you leave.

  • supporters 0

Lapsed. Julian has not responded in 90 days

  • Comments (1)

Greenstar Energy | | VERIFIED

Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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